How long does the extended warranty last?
The extended warranty extends the original warranty by an additional 1-3 years, depending on the plan purchased.
Which products are eligible for the extended warranty?
The extended warranty applies only to specific models and types of equipment listed in the warranty agreement.
When does the extended warranty coverage start?
The extended warranty begins immediately after the expiration of the manufacturer’s standard warranty.
What does the extended warranty cover?
It covers all necessary repairs and replacements of parts due to defects in materials or workmanship.
Where can I get my equipment repaired under the extended warranty?
Repairs must be conducted at authorized service centers or by approved technicians.
How do I initiate a warranty claim?
Contact our customer service at +1 564 212 3212 or email us at Info@pearsefarsms.com, providing proof of purchase and details of the issue.
Does the warranty cover transportation costs for repairs?
The warranty may or may not cover the cost of shipping the equipment to and from the service center.
What is not covered by the extended warranty?
The warranty does not cover damage caused by misuse, neglect, accidents, unauthorized repairs, or modifications.
Do I need to perform regular maintenance to keep the warranty valid?
Yes, regular maintenance as outlined in the user manual must be performed to keep the warranty valid.
Can the extended warranty be transferred to a new owner?
No, the extended warranty is non-transferable and applies only to the original purchaser of the equipment.
For more information, please contact us at our UK office: 124 City Road, London EC1V 2NX, UK
Or our US office: 1942 Broadway Ste 314C, Boulder CO 80302 US
We are available from Mon-Sat, 9:00 AM – 5:00 PM and closed on Sundays.
